Shipping Policy

 

GlossyLust.com Shipping Policy

At GlossyLust.com, we strive to provide a seamless shopping experience, including fast and reliable shipping to our customers across India. Below is our comprehensive shipping policy.

1. Shipping Locations

We currently offer delivery exclusively within India. We do not ship internationally at this time.

2. Shipping Charges

We are pleased to offer free shipping on all orders across India, regardless of the order value.

3. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please ensure that all details are correct. If you need to make any changes, contact us immediately at support@glossylust.com.
  • Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday, excluding public holidays). During peak periods, processing times may be extended.

4. Shipping Time

  • Standard Shipping: After your order has been processed, it will be shipped and delivered within 3-7 business days, depending on your location within India.
  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can use this information to track your order on the courier's website.

5. Delivery Timeframes

  • Metropolitan Areas: 3-5 business days
  • Non-Metropolitan Areas: 5-7 business days
  • Remote Areas: 7-10 business days

Please note that delivery timeframes are estimates and may vary due to factors beyond our control, such as weather conditions, transportation delays, or remote locations.

6. Delivery Attempts

Our courier partners will make up to two delivery attempts. If the delivery is unsuccessful after the second attempt, the package will be returned to our warehouse. We will contact you to arrange for re-delivery or to cancel the order.

7. Address Changes

If you need to change the delivery address after placing an order, please contact us as soon as possible at support@glossylust.com. We will do our best to accommodate your request, but we cannot guarantee changes can be made if the order has already been processed.

8. Package Damage or Loss

  • Damaged Packages: If your package arrives damaged, please contact us immediately at support@glossylust.com with photos of the damage. We will arrange for a replacement or refund as appropriate.
  • Lost Packages: If your package is lost in transit, please contact us, and we will work with the courier to resolve the issue and ensure you receive your order.

9. Contact Us

For any questions or concerns regarding our shipping policy, please contact our customer service team at:

Thank you for shopping with GlossyLust.com. We are committed to providing you with the best products and services. Your satisfaction is our top priority.